Contact GEHA > Helpful Numbers and Links
 

When you have a question or need assistance from GEHA, call Customer Service at (800) 821-6136. Calls are answered from 7 a.m. to 5:30 p.m. Central time, Monday through Friday (except holidays). Persons with speech or hearing impairment can reach us on our TDD line, (800) 821-4833.

When calling from Outside the United States:

  1. Call the AT&T USADirect® access number for the country from which you are calling.
  2. Then, enter the GEHA toll-free number: (877) 320-9469. Do not dial a "1" before the 877.

GEHA Mailing Address:

GEHA
P.O. Box 4665
Independence, MO 64051-4665

GEHA Connection Dental FederalSM (FEDVIP Plan) Mailing Address:

GEHA Connection Dental Federal
P.O. Box 2336
Independence, MO 64051-2336

CONNECTION Dental Plus® Mailing Address:

CONNECTION Dental Plus
P.O. Box 400
Independence, MO 64051-0400

GEHA Phone Numbers and Links:

CONNECTION Dental® Network
  Information   (800) 821-6136
  List of dentists   (800) 296-0776
  Online directory   Dentists
 
GEHA CONNECTION Dental FederalSM
FEDVIP Plan
  Information   (877) 434-2336
  List of dentists    
  Online directory   Dentists
 
CONNECTION Dental Plus
  Information   (800) 793-9335
  List of dentists   (800) 793-9335
  Online directory   Dentists
 
CONNECTION Fitness (800) 294-1500
  CONNECTION Fitness
 
CONNECTION Hearing (866) 211-6048
  through HearPO    
 
CONNECTION Vision (877) 808-8538
      CONNECTION Vision
 
Customer Service (800) 821-6136
  cs.geha@geha.com
 
Enrollment (800) 821-6136
 
Health Advice Line (888) 257-4342
 
GEHA Provider Network
  Personalized provider listing   (800) 821-6136
  Phone Referral   (800) 296-0776
  Online directory   Provider Search
 
Precertification
  Inpatient medical and surgical services   InforMed*
(800) 242-1025

*Do not call InforMed if you live in one of the following states. Instead, call the company listed after your state:

Georgia
(800) 470-2004 (Coventry Health Care of Georgia)

North Carolina or South Carolina
(800) 708-9355 (Coventry Health Care of the Carolinas)

Pennsylvania
(800) 755-1135 (HealthAmerica Pennsylvania)
 
  Home skilled nursing care/IV therapy   (800) 821-6136
 
  Inpatient mental health, substance abuse in 2010   InforMed
(800) 242-1025
 
  Outpatient mental health/substance abuse   (800) 821-6136
 
  After - hospital care facilities: skilled nursing facility, long-term acute care facility, rehab facility   OrthoNet**
(877) 304-4419

**Do not call OrthoNet if you live in one of the following states. Instead, call the company listed after your state:

Georgia
(800) 470-2004 (Coventry Health Care of Georgia)

North Carolina or South Carolina
(800) 708-9355 (Coventry Health Care of the Carolinas)

Pennsylvania
(800) 755-1135 (HealthAmerica Pennsylvania)
 
  Therapy services: outpatient physical therapy, occupational therapy, speech therapy   OrthoNet***
(877) 304-4399

***Do not call OrthoNet if you live in one of the following states. Instead, call the company listed after your state:

Georgia
(800) 470-2004 (Coventry Health Care of Georgia)

North Carolina or South Carolina
(800) 708-9355 (Coventry Health Care of the Carolinas)

Pennsylvania
(800) 755-1135 (HealthAmerica Pennsylvania)
 
  Radiology: X-ray, MRI, MRA, CAT, PET, Nuclear Cardiology   MedSolutions*
(866) 879-8317

*Do not call MedSolutions if you live in one of the following states. Instead, call the company listed after your state:

Georgia
(800) 470-2004 (Coventry Health Care of Georgia)

North Carolina and South Carolina
(800) 708-9355 (Coventry Health Care of the Carolinas)

Pennsylvania
(800) 755-1135 (HealthAmerica Pennsylvania)
 
  Non-surgical cancer treatment   (800) 821-6136
  Dialysis   (800) 821-6136
  Surgeries and procedures see plan brochure   (800) 821-6136
 
Prescription Drug Hotline (800) 551-7675
  TDD   (800) 289-1089
  Online Pharmacy   Medco By Mail
  Online Directory   Pharmacies