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When you have
a question or need assistance from GEHA, call Customer Service at (800) 821-6136. Calls are
answered from 7 a.m. to 5:30 p.m. Central time, Monday through Friday (except holidays). Persons with
speech or hearing impairment can reach us on our TDD line, (800) 821-4833.
When calling from Outside the United States:
- Call the AT&T USADirect® access number for the country from which you are
calling.
- Then, enter the GEHA toll-free number: (877) 320-9469. Do not dial a "1" before the 877.
GEHA Mailing Address:
GEHA
P.O. Box 4665
Independence, MO 64051-4665
GEHA Connection Dental FederalSM (FEDVIP Plan) Mailing Address:
GEHA Connection Dental Federal
P.O. Box 2336
Independence, MO 64051-2336
CONNECTION Dental Plus® Mailing Address:
CONNECTION Dental Plus
P.O. Box 400
Independence, MO 64051-0400
GEHA Phone Numbers and Links:
| CONNECTION Dental® Network |
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Information |
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(800) 821-6136 |
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List of dentists |
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(800) 296-0776 |
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Online directory |
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Dentists
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GEHA CONNECTION Dental FederalSM FEDVIP Plan |
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Information |
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(877) 434-2336 |
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List of dentists |
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|
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Online directory |
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Dentists |
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| CONNECTION Dental Plus |
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Information |
|
(800) 793-9335 |
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List of dentists |
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(800) 793-9335 |
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Online directory |
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Dentists
|
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| CONNECTION Fitness |
(800) 294-1500 |
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CONNECTION Fitness |
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| CONNECTION Hearing |
(866) 211-6048 |
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through HearPO |
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| CONNECTION Vision |
(877) 808-8538 |
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CONNECTION Vision |
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| Customer Service |
(800) 821-6136 |
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cs.geha@geha.com
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| Enrollment |
(800) 821-6136 |
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| Health Advice Line |
(888) 257-4342 |
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| GEHA Provider Network |
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Personalized provider listing |
|
(800) 821-6136 |
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Phone Referral |
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(800) 296-0776 |
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Online directory |
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Provider Search
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| Precertification |
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Inpatient medical and surgical services |
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InforMed*
(800) 242-1025
*Do not call InforMed if you live in one of the following states. Instead, call the company listed after your state:
Georgia
(800) 470-2004 (Coventry Health Care of Georgia)
North Carolina or South Carolina
(800) 708-9355 (Coventry Health Care of the Carolinas)
Pennsylvania
(800) 755-1135 (HealthAmerica Pennsylvania)
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Home skilled nursing care/IV therapy |
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(800) 821-6136 |
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Inpatient mental health, substance abuse in 2010 |
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InforMed
(800) 242-1025 |
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Outpatient mental health/substance abuse |
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(800) 821-6136 |
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After - hospital care facilities: skilled nursing facility, long-term acute care facility, rehab facility |
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OrthoNet**
(877) 304-4419
**Do not call OrthoNet if you live in one of the following states. Instead, call the company listed after your state:
Georgia
(800) 470-2004 (Coventry Health Care of Georgia)
North Carolina or South Carolina
(800) 708-9355 (Coventry Health Care of the Carolinas)
Pennsylvania
(800) 755-1135 (HealthAmerica Pennsylvania)
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Therapy services: outpatient physical therapy, occupational therapy, speech therapy |
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OrthoNet***
(877) 304-4399
***Do not call OrthoNet if you live in one of the following states. Instead, call the company listed after your state:
Georgia
(800) 470-2004 (Coventry Health Care of Georgia)
North Carolina or South Carolina
(800) 708-9355 (Coventry Health Care of the Carolinas)
Pennsylvania
(800) 755-1135 (HealthAmerica Pennsylvania)
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Radiology: X-ray, MRI, MRA, CAT, PET, Nuclear Cardiology |
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MedSolutions*
(866) 879-8317
*Do not call MedSolutions if you live in one of the following states. Instead, call the company listed after your state:
Georgia
(800) 470-2004 (Coventry Health Care of Georgia)
North Carolina and South Carolina
(800) 708-9355 (Coventry Health Care of the Carolinas)
Pennsylvania
(800) 755-1135 (HealthAmerica Pennsylvania)
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Non-surgical cancer treatment |
|
(800) 821-6136 |
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Dialysis |
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(800) 821-6136 |
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Surgeries and procedures see plan brochure |
|
(800) 821-6136 |
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| Prescription Drug Hotline |
(800) 551-7675 |
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TDD |
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(800) 289-1089 |
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Online Pharmacy |
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Medco By Mail |
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Online Directory |
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Pharmacies |
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