For GEHA members only: Register for Member Web Services and you'll have access to GEHA's special online tools and features - all designed to help you take a more active role in your health care management. You choose your own user ID number and password, so only you have access to your account information. Just click on the Register button above to get started. If you have already registered, click the Log-in button, then enter your user ID and password.
Order form for 2009 plan materials - Use this online form to let us know how you want to receive your 2009 GEAHA plan materials at Open Season. You can choose to get electronic materials online or printed materials by mail.
Member Web Account - GEHA web accounts give authorized users online access to GEHA claims and eligibility information.
When you make a claims inquiry, you will see a list of your plan claims processed by GEHA. Click on an individual claim to view the online version of a GEHA explanation of benefits (EOB) form. The claim detail includes the date of service and the dollar amounts for charges and benefits. Click for a claim detail demonstration.
When you make an eligibility inquiry, you will see a list of the GEHA health and dental plans that provide benefits to the patient. Click on the plan description to get a summary of benefits and check amounts applied toward calendar-year deductibles and out-of-pocket maximums. Click for a medical plan detail demonstration.
GEHA NurseLine - Obtain trusted health information and education 24 hours a day, every day. Call our toll-free GEHA NurseLine number and speak to a registered nurse. The nurse can help you learn self-care techniques, understand what symptoms might mean and help you choose appropriate care for your needs. You can also choose to listen to recorded messages on more than 1,000 health topics.
GEHA Health Toolbox - Choose from an assortment of website tools that can help you on your way to a healthier lifestyle.
A health assessment that helps you learn what you're doing right and what you need to work on to be healthier. You'll answer questions about your medical history and that of your family, your current health, your diet and physical activities, your preventive health care practices and more. When you complete the health assessment, you get an instant personal report. Print it out for your records, and take a copy to your doctor at your next appointment.
A personal health record to keep track of your health data, such as allergies, immunizations, medications, surgeries, health conditions and diseases. You should also include emergency contact information. You'll want to complete a personal health record for each family member and update it regularly. Your personal health record belongs to you; only you can authorize its release to others. Privacy and security are assured by adherence to HIPAA industry standards for user names, passwords and encryption.
Drugs A to Z offers information about hundreds of prescription and over-the-counter drugs. Find details on how a drug works, what symptoms or diseases your health care provider may prescribe it for, possible side effects and how to take the drug.
Fitness information and resources can help you choose appropriate physical activities to improve or maintain optimum health.
Health news brings you up-to-date information on health care and wellness issues, drug research and more.
Downloadable health topics allow you to print out transcripts of more than 1,000 health topic reports.
The Healthcare Advisor program from GEHA is a comprehensive set of online tools to help you make better decisions about your health care. The Healthcare Advisor can help members understand medical conditions and procedures, compare hospitals for various procedures on expected costs, quality and patient safety information, prepare for physician visits and understand treatment costs.
Go to the Healthcare Advisor for information about:
Hospitals
Search for hospitals by specific health topic
Evaluate health care facilities based on factors most important to you, including clinical quality and experience, patient safety, hospital reputation and more
Compare up to three facilities side-by-side at one time
Physicians
Search for a doctor by name
Choose a doctor with the qualities most important to you
Compare selected doctors for hospital affiliation, board-certified specialties, medical school and more
Treatment Costs
Estimate the cost of a wide range of services, including prescription drugs, physician office visits, diagnostic tests and lab tests
Estimate the cost of treatment of a chronic illness or condition, such as asthma, diabetes, hypertension, migraine headaches and more
Find out how much you can expect to pay for services and treatments so you can better plan your budget
Tools & Resources
Review questions to ask your doctor
Join community discussions
Link to other health websites and online resources
Health Topics
Choose from an A to Z list of health topics
Follow a decision guide to help you pinpoint the health topic you need
Print a Temporary Member ID Card - Use this exclusive feature if you need an extra copy of your GEHA ID card for a family member, or if you've misplaced your own ID card. This temporary ID card expires in 30 days after printing. If you need a new permanent ID card, please call customer service at (800) 821-6136 or email at cs.geha@geha.com and request a new member ID card.
Request Address Change - Request an update to your name, address or other contact information for your GEHA health plan or dental plan to make sure that explanation of benefits (EOB) forms and other GEHA information reaches you in a timely manner. Complete the online request form and submit. Note: GEHA will review your request for verification before implementing the change. The change is not immediate.
GEHA Member Web Services accounts are protected from access by unauthorized users. For more information, see the GEHA Privacy Policy.
