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For GEHA members only: Register for Member Web Services and you'll have access to GEHA's special online tools and features - all designed to help you take a more active role in your health care management. You choose your own user ID number and password, so only you have access to your account information. Just click on the Register button above to get started. If you have already registered, click the Log-in button, then enter your user ID and password.
Choose from these Member Web Services:
Manage My Member Web Services Account
 Order form for 2011 plan materials
Member Web Account
GEHA Nurse Advice Line
GEHA Health Toolbox
Provider Search - Complete
Print Member ID Card
Request Address Change
Manage My Member Web Services Account
Update your Member Web Services contact information or change your Member Web Services user ID or password.
Order form for 2011 plan materials
Use this online form to let us know how you want to receive your 2011 GEHA plan materials at Open Season. You can choose to get electronic materials online or printed materials by mail.
Member Web Account
GEHA web accounts give authorized users online access to GEHA claims and eligibility information.
When you make a claims inquiry, you will see a list of your plan claims processed by GEHA. Click on an individual claim to view the online version of a GEHA explanation of benefits (EOB) form. The claim detail includes the date of service and the dollar amounts for charges and benefits. Click for a claim detail demonstration.
When you make an eligibility inquiry, you will see a list of the GEHA health and dental plans that provide benefits to the patient. Click on the plan description to get a summary of benefits and check amounts applied toward calendar-year deductibles and out-of-pocket maximums. Click for a medical plan detail demonstration.
GEHA Nurse Advice Line
Speak with a registered nurse - any time, 24 hours a day. The nurse can help you understand your symptoms and determine appropriate care for your needs. For example: Do you need emergency care? Should you make an appointment with your physician? Are there self-care techniques that you can apply at home? When you call the GEHA Nurse Advice Line, you can also choose to listen to recorded messages on more than 1,000 health topics.
GEHA Health Toolbox
Choose from an assortment of website tools that can help you on your way to a healthier lifestyle.
- A Health Assessment that helps you learn what you're doing right and what you need to work on to be healthier. You'll answer questions about your medical history, your current health, your diet and physical activities, your preventive health care practices and more. When you complete the Health Assessment, you get an instant personal wellness report that will include your "good habits" score, your health strengths and opportunities for risk reduction.
- A Personal Health Record, which includes your personal health record information, to keep track of your health data, such as allergies, immunizations, medications, surgeries, health conditions and diseases. You should also include emergency contact information. GEHA will automatically update your Personal Health Record with your claims data. Your Personal Health Record belongs to you; only you can authorize its release to others. Privacy and security are assured by adherence to HIPAA industry standards for user names, passwords and encryption
Provider Search - Complete
GEHA members can access the Provider Search - Complete. Use this tool to get a list of providers in your area and get full access to HealthGrades cost and quality data.
Physician Information
Although choosing a physician is one of the most important decisions we make, many people select only according to name and location. Let HealthGrades help you view the following critical quality measures.
- Board certifications
- Education
- Specialty training
- Cost information
Hopsital Quality Guide
HealthGrades rates and compares hospitals for more than 90 specific medical conditions and procedures. You can view the following information on individual hospitals, or make comparisons between hospitals you may be considering:
- Clinical services
- Patient safety
- Safe practices
- Appropriate care
- Overall quality rating
Print a Temporary Member ID Card
Use this exclusive feature if you need an extra copy of your GEHA ID card for a family member, or if you've misplaced your own ID card. This temporary ID card expires in 30 days after printing. If you need a new permanent ID card, please call customer service at (800) 821-6136 or email at cs.geha@geha.com and request a new member ID card.
Request Address Change
Request an update to your name, address or other contact information for your GEHA health plan or dental plan to make sure that explanation of benefits (EOB) forms and other GEHA information reaches you in a timely manner. Complete the online request form and submit. Note: GEHA will review your request for verification before implementing the change. The change is not immediate.
GEHA Member Web Services accounts are protected from access by unauthorized users. For more information, see the GEHA Privacy Policy.
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