Notice of Accreditation Survey

The Accreditation Association for Ambulatory Health Care, Inc. (AAAHC) will conduct an accreditation survey of GEHA from January 18-20, 2017.

The survey will be used to evaluate the organization's compliance with the AAAHC standards for a health plan and to determine if accreditation should be awarded to, or retained by, the health plan.

Through an emphasis on education and consultation, the ultimate purpose of the accreditation process is to improve the quality of health care and member services.

GEHA has voluntarily requested this survey as a means of assisting its own efforts to improve the quality of health care and member services. The health plan's members, members of the general public, providers and staff members believing that they have pertinent and valid information about this health plan's compliance with AAAHC standards, may request an information presentation with AAAHC surveyors at the time of the survey for the purpose of presenting such information, or may communicate such information in writing or by telephone to the AAAHC. All pertinent information received from identified individuals at or before the survey will be considered in the accreditation decision process. Please call the health plan directly with questions about plan benefits.

Requests for presentation must be received at least two weeks before the survey in order to allow sufficient time to schedule the presentations. Requests for public information presentations or reporting of pertinent and valid information may be communicated in writing or by telephone to AAAHC at the following address and telephone number:

Accreditation Association for Ambulatory Health Care, Inc.
Health Plan Services
5250 Old Orchard Road, Suite 200
Skokie, IL 60077

Telephone (847) 853-6060
FAX (847) 853-9028