If you have questions about a recent GEHA claim, register for access to a personal GEHA web account
through Member Web Services. Your
web account will give you online access to GEHA claims and eligibility information.
If you have a question or concern, please contact GEHA's Customer Service Department by:
Call (800) 821-6136. Calls are answered
from 7 a.m. to 5:30 p.m. Central time, Monday through Friday (except holidays). Persons
with speech or hearing impairments can reach GEHA via Relay Missouri's TTY number: (800) 735-2966.
When calling from outside the United States:
- Call the AT&T USADirect® access number for the country from which you are calling.
- Then, enter the GEHA toll-free number: (877) 320-9469. Do not dial a "1" before the 877.
||Write to GEHA at:
P.O. Box 4665
Independence, MO 64051-4665
Send a secured email to Customer Service via secured email form
by clicking email@example.com.
If you live outside the United States, send a secured email to
GEHA via secured email form by clicking firstname.lastname@example.org.
Note: GEHA's response to your email will be sent through a 128bit email
encryption system in which recipients access the email with user ID and
password verification procedures. Email stays on the website for 14 days
unless it is deleted by the recipient. You can save the email to your
local system if you choose.