Provider resources
Welcome! Thanks for the work you do keeping G.E.H.A members healthy and well. Please use the "Filter by Item Title" search below to quickly find the item you're looking for.
Provider portal
Click the button below to access our provider portal (where faxbacks are located).
Provider sign in
Authorizations/Precertifications
G.E.H.A requires providers to obtain authorization before some services and procedures are performed:
Authorizations for HDHP, Standard and High | Authorizations for Elevate/Elevate Plus
Coverage policies
For services requiring authorization with no coverage policy listed below, please consult UnitedHealthcare's Commercial Medical & Drug Policies and Coverage Determination Guidelines. If G.E.H.A and UnitedHealthcare both have a coverage policy related to the authorization request, then the G.E.H.A policy will apply.
Clinical guidelines
G.E.H.A uses UnitedHealthcare's Clinical Guidelines. The clinical guidelines are intended to inform network providers and G.E.H.A medical plan members of the medical plan's position on the treatment of certain common conditions. These guidelines apply to HDHP, Standard and High medical plan members.
Dental office resources
Visit the Dental Office Resource Center to access helpful tools, resources and FAQs. Have questions on signing in to the provider portal? View the OneHealthcare ID Provider Portal FAQ for more details on accessing the updated portal.