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All GEHA health plan options include the CONNECTION Hearing® program by HearPO at no additional cost to members. GEHA members' covered dependents, including spouses, parents and grandparents of members, may also access GEHA CONNECTION Hearing.
The nationwide HearPO network includes more than 1,600 hearing aid providers who offer discounts on hearing aids and other hearing health services. Eligible participants can locate participating providers by calling HearPO at 888-HEARING (432-7464).
The CONNECTION Hearing by HearPO program includes these special features:
- Discounts on all levels of hearing aids through the largest national network of hearing care professionals, with more than 1,600 locations nationwide. All in-network hearing care professionals are credentialed by HearPO.
- Three-year repair warranties covering repair and one-time loss and damage coverage.
- 60-day trial period and no restocking fees on hearing aid purchases from HearPO providers.
- An extensive product line from several leading manufacturers of hearing aids.
- Highest customer satisfaction ratings in the hearing aid industry.
- Toll-free access to the plan at 888-HEARING (432-7464).
The CONNECTION Hearing program by HearPO is easy to use. Simply call the toll-free HearPO number at 888-HEARING (432-7464) from 8 a.m. to 5 p.m. Monday through Friday, Central Time and speak to a HearPO representative. The representative can:
- Direct you to a HearPO provider in your area.
- Assist you in setting an appointment with your HearPO provider of choice.
- Provide you with an authorization packet.
- Have a copy of your authorization packet sent directly to the provider's office.
CONNECTION Hearing by HearPO is not insurance and there are no claims to file or waiting periods.
GEHA supplemental benefits are neither offered nor guaranteed under contract with the FEHB program.
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