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Welcome to the Maternity and NICU Support Team.

GEHA is here to support you and your baby during your pregnancy, time in the hospital and transition home. This benefit is included with your GEHA medical plan.*

*If Medicare or other coverage is your primary payer, you are not personally eligible for this program but your covered family members are.

Who we are — and how to reach us:

GEHA’s Maternity and NICU Support Team provides a dedicated maternity nurse who gives personalized support and guidance. Our nurses have extensive experience and specialized training in labor and delivery, obstetric nursing, breastfeeding and neonatal intensive care.

To speak with a Maternity and NICU Case Manager, call 888.216.8246 and press 2 if you are a member. You will then be prompted to press 2 to speak with a Maternity and NICU Case Manager.

Customer Care is your primary contact for claims and benefits questions, and can be reached at 800.821.6136.

A few ways we can help you include:

  • Help navigate your high risk pregnancy and obtain resources for the best pregnancy outcome possible
  • Provide you information regarding your breast pump benefits as well as other benefits
  • Collaborate with your provider and assist you and the hospital team with discharge planning
  • Follow up after your baby’s stay in the NICU or special nursery to answer your questions and respond to your needs
  • Provide postpartum support, education and resources
  • Educate you on how to care for yourself and your newborn using the latest evidence-based tools and resources
  • Help you understand your baby’s growth and developmental milestones
  • Resources & quick links

    Well-child information
    Follow GEHA's suggested well-child vaccination and appointment schedules to make sure your baby gets off to a healthy start and follow along with the CDC Milestone Tracker.
    Download an immunization schedule
    Breast pump benefits
    Find out more about the benefits your GEHA medical plan offers for breast pumps and supplies.
    Put your GEHA benefits to use
    Safety when you’re on the go
    Make sure you understand the latest suggestions and instructions for installing and maintaining car seats to protect your child.
    The right car seat for your child
    March of Dimes
    The March of Dimes provides useful, up-to-date information that can help your family.
    Get support
    Connect with an online doctor
    GEHA medical members get 24/7 virtual access to doctors, dermatologists and therapists through MDLIVE.
    Try telehealth
    GEHA member portal
    Sign in to your GEHA member portal to check claims status, print ID cards, track your deductible and more.
    Sign in to your Member Portal
    Find Care tool
    Search GEHA's network of doctors, urgent care facilities and other health care providers.
    Search for care
    Maternity resource packet
    All GEHA medical plan members have access to this resource that's packed with information about pregnancy, prenatal care and your maternity benefits.
    Order now
    Electric toothbrush discount1,2
    Save more than 70% off a premium electric toothbrush by cariPRO.™
    Learn more
    Maternity webinar
    Our "Maternity" webinar shares the resources available to mothers, families and providers as we navigate the journey of maternity care from preconception to birth.
    Watch now
    The American College of Obstetricians and Gynecologists pregnancy resource page.
    Learn more
    New for 2024
    Members receive up to a $150 allowance (but not greater than the cost of the class; deductible applies for HDHP members) for childbirth classes, both in-network or out-of-network, if they are offered through a covered provider or facility.
    See plan brochure for more

    Program Mission Statement

    The GEHA Maternity and NICU Support Program mission is to build a trusting partnership with mothers, families, and providers that includes early intervention, resources, education, and collaboration throughout their maternity journey resulting in better outcomes and a healthier, happier population.