Members and Providers: G.E.H.A Member ID cards have been updated for 2025. Please use the updated ID number for services and claims.

Medical and Dental Providers: Beginning 4/24/25 there is an updated authentication process for the provider portal. Learn more.

Update: If you have questions on the Feb. 2024 Change Healthcare (CHC) cybersecurity incident, view the CHC HIPAA Substitute Notice or call 1-866-262-5342.

G.E.H.A will perform system maintenance on Sunday, June 29 from 8 a.m.–10 a.m. Central time. You might experience intermittent connectivity issues during this time. We apologize for any inconvenience.

You are using a browser we no longer support. Current functionality may be reduced and some features may not work properly. For a more optimal geha.com experience, please click here for a list of supported browsers.

Authorizations/Precertifications

G.E.H.A, like other federal medical plans, requires providers to obtain authorization before some services and procedures are performed.

For Providers – To submit an authorization or for more information and help with authorizations, please access the Provider portal

For Members – For more information and help with authorizations, please access the MyGEHA member portal

Additional information regarding G.E.H.A authorizations can be found using the links below:

Authorizations for HDHP, Standard and High Option members

Take me to Authorizations for HDHP, Standard and High Option Members

Authorizations for Elevate/Elevate Plus members

Take me to Authorizations for Elevate/Elevate Plus Members

Have questions?

Explore some frequently asked questions about obtaining prior authorization

FAQs

Or, choose from popular search topics

We reinvest every dollar to ensure our plans and member experience are second to none.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We're the benefits provider of choice for 2+ million federal employees, retirees and their families.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We offer two comprehensive dental plans with the right coverage for every stage of life.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Both G.E.H.A dental plans include no in-network deductibles with over 450,000 provider locations nationwide.

Founded by Postal workers 87 years ago to protect the health and well-being of federal employees.

Our Customer Care team can be reached Monday through Friday from 7 a.m.–7 p.m. Central time.

Agency benefits professionals, this is your one-stop shop for Open Season support.

Or, choose from popular search topics

Authorizations/Precertifications

Authorizations for HDHP, Standard and High Option members

Authorizations for Elevate/Elevate Plus members

Have questions?