Last Modified: May 13, 2019
Government Employees Health Association, Inc. (“GEHA”) is a self-insured, not-for-profit association providing health and dental plans to federal employees and retirees and their families through the Federal Employees Health Benefits Program (FEHBP) and the Federal Employees Dental and Vision Insurance Program (FEDVIP). GEHA provides additional services for members and providers through the oversight of GEHA Holdings Inc.® This holding company provides overall ownership, financial control, management and administration of the various subsidiary corporations under the GEHA umbrella.
GEHA respects your privacy and is committed to protecting your privacy by following this policy.
This policy describes the types of information you give us and that we may collect from you through using our website, electronic communications, mobile applications, and any other websites, applications,
or communications (collectively, "services") that link to this policy. This policy describes how we use that information, and our practices for collecting, maintaining, protecting, and disclosing that information. Please note, information about how we use or disclose your health information is addressed in our Notice of Privacy Practices. If you do not agree to the terms of this policy, do not use our services. By proceeding with using any of our services, you are agreeing with the terms of this policy.
There are three basic categories of information we collect:
Here’s a little more detail on each of these categories.
Information you choose to give us
As you use our services, we collect the information that you choose to share with us. For example, if you set up a basic account, we need a few important details about you, such as: a unique username, a password, an email address, a phone number, and your date of birth, etc. We will only use your personally identifiable information to provide the service you’ve requested.
Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information. We may request information through surveys or questionnaires, as well as contests. We use this information to learn more about your experience with our services, and how we can improve your experience.
Information we get when you use our services
We collect information about which of those services you’ve used and how you’ve used them. Here’s a list of the types of information we may collect when you use our services:
We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster.
Please note, information about how we may use or disclose your health information is contained in our Notice of Privacy Practices.
Any third party we share your information with will provide you with at least the same level of privacy our services do.
Third-party content and integrations
The services may also contain third-party links and search results, include third-party integrations, or offer a co-branded or third-party-branded service. Through these links, third-party integrations, and co-branded or third-party-branded services, you may be providing information (including personal information) directly to the third party, us, or both. We encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services.
Linking to other websites
This site contains hypertext links to other websites or applications we think might be helpful or useful to you. However, GEHA has no control over the content in these sites, their availability or accuracy and assumes no responsibility for the privacy practices of such websites. These links are provided for convenience and reference purposes only, therefore we are not liable for any information or materials contained in them.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following tools:
You can also take steps through your browser to control what information is shared by adjusting the settings to reject all or some cookies and to alert you when a cookie is placed on your device. If you do this, you may not be able to access or use all or parts or functionalities of GEHA’s digital properties.
We take industry standard security measures to protect your information. But no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee that our security measures will prevent third parties from illegally obtaining access.
Email sent to our sites does not provide a means for completely secure and private communications between us. Your email, like most non-encrypted internet email communications, may be accessed and viewed without your knowledge or permission while in transit to us. To send a secure email to Customer Service you will need to use our Contact Us form. Please note that any attachments will not be encrypted. Email sent to us will be shared with our customer service representatives or the staff members who are best able to address your questions or concerns. Once we have responded to your communication, it may be discarded or archived, depending on the nature of the inquiry. Outgoing emails containing protected health information (PHI) are also sent through a secured system where recipients access the email with user ID and password verification procedures.
Our website and mobile application are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. No one under age 13 should use our website, provide any personal information to the website or download the mobile application. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
GEHA provides the information on this website as a courtesy. We attempt to keep information as accurate as possible; however, we make no express or implied warranties or representations about its accuracy, completeness or appropriateness for a particular purpose. You assume full responsibility for using the information at this site, and you understand and agree that GEHA is neither responsible nor liable for any claim, loss or damage resulting from its use. The mention of specific products or services at this site does not constitute or imply a recommendation or endorsement by GEHA, unless such recommendation or endorsement is explicitly stated. GEHA may improve, delete, update or otherwise change this website without notice, and GEHA has no obligation to update out-of-date information in any specified length of time.
The GEHA name, logos, service names, design marks and slogans are the trademarks or service marks of GEHA. Unauthorized use of any GEHA name or mark in any advertisement, publicity or in any other commercial manner without prior written consent of GEHA is prohibited.