24-hour Nurse Advice Line
G.E.H.A health members get the right care at the right time, 24/7/365.
For G.E.H.A health plan members, it's easier than ever to receive health advice and access convenient health care options. In addition to your primary care provider, you can receive care via phone, video or in person using these options:
Call 1-888-257-4342 to speak with a registered nurse – any time, 24 hours a day, 7 days a week. Please have your member ID number available when you call.
If you're calling G.E.H.A's Nurse Advice Line from outside the United States, call collect at 1-709-835-8243.
The Nurse Advice Line nurses can help evaluate symptoms and determine an appropriate method of treatment, which may include home-based remedies, referral to an urgent care facility or walk-in clinic, or accessing our telemedicine service to speak with a physician.
Call 1-888-257-4342 to speak with a registered nurse – any time, 24 hours a day, 7 days a week. Please have your member ID number available when you call.
If you're calling G.E.H.A's Nurse Advice Line from outside the United States, call collect at 1-709-835-8243.
The Nurse Advice Line nurses can help evaluate symptoms and determine an appropriate method of treatment, which may include home-based remedies, referral to an urgent care facility or walk-in clinic, or accessing our telemedicine service to speak with a physician.
Other convenient care options:
ONLINE DOCTOR VISITS
Seeing a doctor, therapist or dermatologist is simple, fast and uncomplicated. Includes pediatrics.
CVS MINUTECLINIC
With MinuteClinic, Standard and High health plan members pay a low $10 copay for each visit, and appointments are not necessary.
URGENT CARE
Visit an Urgent Care clinic for the treatment of non-emergency health issues. It's a low copay of $30 for Standard and High health members. If you have Medicare Parts A&B, your cost is $0.
- This is a brief description of the features of Government Employees Health Association, Inc.'s health plans. Before making a final decision, please read the G.E.H.A Federal brochures, which are available at geha.com/PlanBrochure. All benefits are subject to the definitions, limitations and exclusions set forth in the Federal brochures.
Let our benefits experts help you choose a G.E.H.A plan that can work for you.
By phone: Available 7 a.m.–7 p.m. CT
Live chat: Available 7 a.m.–6 p.m. CT
More ways to contact us
More ways to contact us
Current G.E.H.A member needing help?
Health questions: 1-800-821-6136
Dental questions: 1-877-434-2336