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Your GEHA resources

GEHA | April 3, 2020

Telemedicine Health and wellness
GEHA is here to provide the information and resources to help you and your loved ones in a number of ways.

Our mission is to empower you to be healthy and well. GEHA is here to provide the information and resources to help you and your loved ones do just that in number of ways.

  • Your GEHA Care Team
    • A dedicated care team of registered nurses and health care professionals from GEHA is available to help you:
      • Manage lifestyle choices and chronic conditions
      • Work with a pharmacist regarding medications
      • Follow up after a hospital stay to ensure home needs are met
      • Locate in-network providers and specialists
      • Connect with personal lifestyle and disease management coaches
      • Access and provide evidence-based educational materials, tools and resources
      • Maximize your medical plan benefits

    Please call us to connect with a registered nurse at 800.821.6136. We look forward to working with you as your trusted health care partner.

  • GEHA blog
    • Check our blog often for the latest news and updates about this new virus. You can learn ways to stay healthy, get advice to manage chronic conditions and watch webinars on a range of relevant health care topics.

    While GEHA offers online doctor visits, if you have symptoms of COVID-19 or think you may have been exposed, it may be most helpful to contact your health care provider. If you don’t have a health care provider, GEHA’s Find Care tool can help you find a physician.

    GEHA offers these telemedicine benefits to medical plan members:

  • 24-hour Health Advice Line
    • Speak to a registered nurse any time, 24 hours a day, 7 days a week. Call 888.257.4342 or from outside the United States, call collect at 709.835.8243.
  • Online doctor visits
    • Consult with a board-certified physician or licensed behavioral therapist by phone, secure video or MDLIVE app – around the clock. Activate your MDLIVE account or call 888.912.1183.

This is a brief description of the features of the Elevate, HDHP, Standard Option, Elevate Plus, High Option plans. Before making a final decision, please read the plan’s Federal brochure RI 71-018, RI 71-014, RI 71-006, available at All benefits are subject to the definitions, limitations, and exclusions set forth in the Federal brochure.