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Save time and money with this guide to care options

GEHA | June 10, 2021

Choose the right level of care for your situation.

As your partner in health, GEHA wants to help you choose the right level of care on your terms. That’s why GEHA medical plan members have several options at different price points. Here they are in order of increasing cost. Please consult your plan guide for exact pricing information and other benefit information.

Health Advice Line

The free 24-hour Health Advice Line connects you to nurses who can help evaluate symptoms and determine an appropriate method of treatment. Informed medical insight is as easy as calling 888.257.4342.


MDLIVE offers 24/7/365 access to doctor visits by phone or video. Pediatric and behavioral health specialists are also available. Telehealth is a good option for treatment of non-emergency conditions like the flu or common cold. 888.912.1183 to get connected or visit to activate your account and see more information.

Primary and specialty care

Your doctor’s office is best place to go for non-emergency care. Treatment is here is based on knowledge of your medical history. Visit to find an in-network physician near you.


These locations offer convenient access for treatment of minor medical problems such as UTI, common cold, flu, sore throat, pink eye and ear pain. Visit to find one near you.

Urgent Care

The clinics treat various medical problems, including UTI, flu, bronchitis, allergies, asthma, rash without fever, fractures, sprains, cuts and burns. Go to to search for urgent care locations.

Emergency room

The emergency room is best for treating severe conditions such as chest pain, difficulty breathing, weakness on one side, slurred speech, fainting and fever with rash. For life-threatening issues, call 9-1-1.