Social media participation guidelines

Engage with GEHA


Social media lets people share information, ideas and content quickly and participate in online conversations. We encourage you to visit our social media channels and to follow us to see plan benefit information, tips and industry news, to like or comment on our posts, and even share our posts with your followers. We continually review comments or posts made to our social media pages, and we will respond to your questions or comments in a timely manner.

Here are a few guidelines to keep the conversation positive and to help protect you:

  • Your opinion is welcome, but please keep it relevant and informative. GEHA reserves the right to remove any postings that are considered:
    • obscene,
    • intended to harass,
    • abuse,
    • threaten others, or
    • infringe on another’s rights.
  • For your security, please don’t post any personal or health information such as your policy number, conditions or medications.
  • If you need assistance regarding your medical or dental plan, or have a general question, please contact our Customer Care Department at 800.821.6136. You can also send an email to our Customer Care Department at csgehainbox@geha.com. If you live outside the United States, send an email to overseas@geha.com.
  • To avoid favoring, endorsing, certifying or otherwise supporting one organization over another, we will delete any post that promotes any particular agent, third-party distributor, direct marketing channel, products or services not offered by GEHA.
  • Our social media channels are subject to the Terms and Conditions of each individual channel.
  • Please note that comments posted by third parties have not been verified and do not represent the views of GEHA.