Members and Providers: G.E.H.A Member ID cards have been updated for 2025. Please use the updated ID number for services and claims.

G.E.H.A will be observing the Independence Day holiday on Friday, July 4, and our Customer Care team will be unavailable. We will reopen on Monday, July 7, at 7 a.m. Central time.

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Authorizations/Precertifications

G.E.H.A, like other federal medical plans, requires providers to obtain authorization before some services and procedures are performed.

For Providers – To submit an authorization or for more information and help with authorizations, please access the Provider portal

For Members – For more information and help with authorizations, please access the MyGEHA member portal

Additional information regarding G.E.H.A authorizations can be found using the links below:

Authorizations for HDHP, Standard and High Option members

Take me to Authorizations for HDHP, Standard and High Option Members

Authorizations for Elevate/Elevate Plus members

Take me to Authorizations for Elevate/Elevate Plus Members

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Explore some frequently asked questions about obtaining prior authorization

FAQs

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G.E.H.A plans are packed with the extra features and benefits federal employees want most.

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Our Customer Care team can be reached Monday through Friday from 7 a.m.–7 p.m. Central time.

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Authorizations/Precertifications

Authorizations for HDHP, Standard and High Option members

Authorizations for Elevate/Elevate Plus members

Have questions?