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Consider telehealth to get the care you need any time

GEHA | October 4, 2021

Telehealth doctors and therapists are ready to provide the care you need around the clock.
Telehealth — also known as telemedicine — is the use of computers and phones to access health care services and manage your health care.

You can get a variety of specialized care through telehealth. Telehealth is especially helpful to monitor and improve ongoing health issues, such as medication changes or chronic health conditions.

Common telehealth care options include:

  • Therapy and online counseling
  • Recurring conditions like migraines or urinary tract infections
  • Skin conditions
  • Prescription management
  • Urgent care issues like colds, coughs and stomach aches
  • Depression, anxiety and addictions

Telehealth can also be beneficial when you have an illness or injury and need to determine whether you should go to the emergency room. Finding the appropriate care option is important. Telehealth has reduced the number of patients in an emergency room for minor injuries and illnesses, which also helps reduce the cost of medical care for those patients.

GEHA telemedicine benefit

GEHA medical members are eligible for telemedicine powered by MDLIVE. MDLIVE is designed to handle non-emergency medical conditions and behavioral health issues and can often substitute for a doctor’s office, urgent care center or emergency room visit.

MDLIVE’s board-certified doctors and licensed therapists can help with these non-emergency issues:

  • Acne
  • Allergies
  • Cold/Flu
  • Constipation
  • Cough
  • COVID-19
  • Diarrhea
  • Ear problems
  • Fever
  • Headache
  • Insect bites
  • Medication refills
  • Nausea/Vomiting
  • Pink eye
  • Rash
  • Respiratory problems
  • Sinus problems
  • Sore throats
  • Urinary problems/UTI
  • Yeast infections

Telemedicine is not intended to replace your primary care doctor or to be used in life-threatening emergencies. Find more information and activate your account.

“What is telehealth?”, U.S. Department of Health and Human Services, 16 August, 2021.
“Telehealth: Technology meets health care.”, Mayo Clinic, 15 May, 2020.

This is a brief description of the features of Government Employees Health Association, Inc.'s medical plans. Before making a final decision, please read the GEHA Federal brochures which are available at All benefits are subject to the definitions, limitations and exclusions set forth in the Federal brochures.

HDHP members who have met their deductible will be charged by MDLIVE, but GEHA will reimburse the member 100% of the Plan Allowance.