Get empowered with tools and incentives that make it easy and fun to live healthier.
Register with Health BalanceRegister on our Health Balance digital platform to complete online wellness workshops, track fitness activities and more.
Register with HealthEquity
Once you have completed your first rewardable activity, you'll receive an envelope in the mail containing your card and activation instructions. After you activate your account, you'll be able to check your rewards balance, view account activity and more.
Earning rewardsThe Health Rewards program was designed to be simple by rewarding you for activities you're probably already doing. When you complete a healthy behavior, you'll receive a rewards deposit about 10 days after GEHA receives notification of your activity. Beyond this, our Health Balance digital platform gives you even more ways to earn rewards, including the online personal health assessment and wellness workshops.
Standard, High or HDHP members with or without an HSA
|Online wellness workshops 5||$10 per workshop.|
|Cervical cancer screening (Pap) (21-65 years old)1,2,3||$50|
|Colorectal cancer screening (colonoscopy) (45-75 years old)1,2,3||$50|
|Breast cancer screening (mammogram) (50-74 years old)1, 2, 3||$50|
|First trimester prenatal appointment4||$50|
|MDLIVE telehealth visit3||$50|
|Health risk assessment/Personal health assessment||$75|
1 Restrictions may apply
2 $0 out-of-pocket for care coded as preventive with in-network providers
3 Rewards distributed once claim received from provider (about 4 weeks).
4 Activity must be self-reported in the Health Balance portal before 12/31/23 to earn rewards
5 $100 annual rewards max for workshop completions
HDHP + HRA, Standard and High members can spend available rewards on all 213(d) qualified expenses — such as eyeglasses or contacts, orthodontics, doctor visits and dental care — using your Health Rewards card.
HDHP + HSA members can use their rewards on qualified dental and vision care expenses until they meet their deductible. Then, all eligible medical and pharmacy expenses qualify, too.
Use your rewards card to pay at health care providers for eligible services as well as at stores and pharmacies with an industry standard (IIAS) checkout system that automatically verifies if an item is a qualified medical expense. For the latest list of IIAS approved merchants, visit sig-is.org. You can also download our list of 213(d) qualified medical expenses to better understand the many ways you can use your rewards.
FAQsQ: Who is eligible to earn rewards?
A: Two adult members per household (18+) can earn dollars on a Health Rewards card as you complete activities. Earn up to $250 each (maximum $500 per household) per year.
Q: What is a Health Rewards card?
A: Your Health Rewards card lets you pay for qualified expenses using funds from your Health Rewards account. HealthEquity will mail your rewards card about two weeks after GEHA receives notification that you've completed your first rewardable activity. As you continue completing rewardable activities, funds will be loaded onto your rewards card.
Q: Who do I contact for information about my Health Rewards account?
A: Visit geha.com/RedeemRewards and register to check your balance, view account activity and more. For other questions, call HealthEquity Customer Service at 844.768.5644.
Q: How long will it take for rewards to show up in my Health Rewards account?
A: Rewards will appear in your account about 10 business days after we receive notification that you have completed a rewardable activity.
Q: Where can I use my Health Rewards card?
A: Use your card for qualified expenses at the doctor, pharmacy, dentist, optician, orthodontist and most general merchandise stores. HDHP members who are also enrolled in an HSA may only use their card for qualified dental and vision expenses until the yearly plan deductible has been satisfied. Transactions are usually verified automatically, but you may need to submit a receipt to verify that the transaction was for an eligible expense or service.
Q: What would cause a termination to my Health Rewards account?
A: This can happen in three ways:
1. Change in health plan from Standard, High or HDHP (Health Rewards) to Elevate or Elevate Plus (Wellness Pays) or vice versa.
2. Change in enrollment status from subscriber to dependent or vice versa.
3. Termination of your underlying medical coverage.
Q: Can I spend my rewards balance after termination of my Health Rewards account?
A: Yes, you can continue to access your Health Rewards account for six months following the termination. Your available balance can be applied to reimbursements for qualified expenses that occurred during your effective medical plan coverage (first day of plan eligibility through the day before plan termination). Please note: Health Rewards debit cards will become inactive and can no longer be used upon the termination date.
Medical questions: 800.821.6136
Dental questions: 877.434.2336