Health Rewards for 2025

¹ Restrictions may apply.
² Rewards are distributed about three weeks after claim is processed. Claims-based rewards must be submitted within 180 days after the end of the calendar year in which the activity occurred.
³ $0 out-of-pocket for care coded as preventive with in-network providers.
⁴ Cost reflected in the tool may not be accurate for members with Medicare primary coverage. Searches must be completed at least one week apart. Rewards distributed on a monthly basis.

Spending rewards

High plan members, Standard plan members and HDHP members with a health reimbursement arrangement (HRA) may spend available rewards on all 213(d) qualified expenses — such as eyeglasses or contacts, orthodontics, doctor visits and dental care — using your HealthEquity reloadable debit card.

High Deductible Health Plan (HDHP) members with a health savings account (HSA) may use available rewards on qualified dental and vision care expenses until they meet their deductible. Then, all eligible medical and pharmacy expenses qualify, too.

Use your Health Rewards reloadable debit card from HealthEquity to pay for eligible services through your health care provider as well as stores and pharmacies with an Inventory Information Approval System (IIAS) checkout system. IIAS checkout systems automatically verify if an item is a qualified expense. For the latest list of IIAS approved merchants, visit sig-is.org. You can also download our list of 213(d) qualified medical expenses to better understand the many ways you can use your rewards.

To submit a claim for reimbursement on expenses that do not automatically verify, please register your account with HealthEquity.

FAQs

Q: Who is eligible to earn rewards?
A: Subscribers and covered spouses can earn rewards. G.E.H.A Medicare Advantage enrollees are not eligible to earn G.E.H.A Health Rewards.

Q: What would cause a termination to my Health Rewards account?
A: There are five scenarios in which your Health Rewards account will terminate:
1. Change in health plan from Standard, High or HDHP (Health Rewards) to Elevate or Elevate Plus (Wellness Pays) or vice versa.
2. Change in eligibility to participate in the Health Rewards program.
3. Change in enrollment status from subscriber to dependent or vice versa.
4. Termination of your underlying medical coverage.
5. Enrolling in a G.E.H.A Medicare Advantage Plan. G.E.H.A Medicare Advantage enrollees aren't eligible to earn G.E.H.A Health Rewards.

Q: Can I spend my rewards balance after termination of my Health Rewards account?
A: Yes, you can continue to access your funds for six months following termination from the reward program. Your available balance can be applied to reimbursements for qualified expenses that occurred during your effective medical plan coverage (first day of plan eligibility through the day before plan termination). Please note: Health Rewards debit cards will become inactive and can no longer be used upon the termination date. You must register your account with HealthEquity to submit claims for reimbursement.

Q: How long will it take for rewards to show up in my Health Rewards account?
A: Please allow up to 3 weeks after you see your reward credited in the G.E.H.A Well-being Platform for it to be deposited in your account at HealthEquity and available to use.

Q: Who do I contact with questions?
A: Health Rewards program support:
For questions related to the Health Rewards program, contact Health Rewards Program Support Monday–Friday, 7 a.m.–7 p.m. Central time (except holidays) at 1-800-860-6933.

Rewards account:
For questions related to your Health Rewards reloadable debit card or account balance, contact HealthEquity Customer Service Monday–Friday, 8 a.m.–8 p.m. Eastern time (except holidays) at 1-844-768-5644.

GEHA benefits:
For questions related to your G.E.H.A benefits eligibility or medical plan, contact G.E.H.A Customer Care Monday–Friday, 7 a.m.–7 p.m. Central time (except holidays) at 1-800-821-6136.

Q: What is a Health Rewards card?
A: Your Health Rewards card lets you pay for qualified expenses using funds from your Health Rewards account. HealthEquity will mail your rewards card about two weeks after G.E.H.A receives notification that you've completed your first rewardable activity. As you continue completing rewardable activities, funds will be loaded onto your rewards card.

Q: Where can I use my Health Rewards card?
A: Use your card for qualified expenses at the doctor, pharmacy, dentist, optician, orthodontist and most general merchandise stores. HDHP members who are also enrolled in an HSA may only use their card for qualified dental and vision expenses until the yearly plan deductible has been satisfied. Transactions are usually verified automatically, but you may need to submit a receipt to verify that the transaction was for an eligible expense or service.