Getting the care you need when you need it
Where to go for care
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When to use
- Quick, easy care available 24/7 from home — no need to take off work or sit in a waiting room
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Common symptoms treated
- Cough or cold
- Sore throat
- Sinus infection
- Pink eye
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When to use
- Regular checkups, help with ongoing health issues or care for new symptoms
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Common symptoms treated
- Preventive screenings (e.g., blood work, physicals)
- Abdominal pain (mild to moderate)
- Hypertension or high blood pressure
- Dizziness or lightheadedness (non-emergency)
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When to use
- In-person care, available after hours and on weekends, for problems that need quick attention but aren't emergencies
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Common symptoms treated
- Minor sprain or strain
- Small cuts that may need stitches
- Mild to moderate asthma symptoms
- High fever (especially in children)
Virtual care
- Quick, easy care available 24/7 from home — no need to take off work or sit in a waiting room
- Cough or cold
- Sore throat
- Sinus infection
- Pink eye
Primary care
- Regular checkups, help with ongoing health issues or care for new symptoms
- Preventive screenings (e.g., blood work, physicals)
- Abdominal pain (mild to moderate)
- Hypertension or high blood pressure
- Dizziness or lightheadedness (non-emergency)
Urgent care
- In-person care, available after hours and on weekends, for problems that need quick attention but aren't emergencies
- Minor sprain or strain
- Small cuts that may need stitches
- Mild to moderate asthma symptoms
- High fever (especially in children)
Emergency care
- For serious health problems that need immediate care to save your life
- Chest pain or pressure
- Shortness of breath or difficulty breathing
- Severe bleeding
- Stroke symptoms (e.g., facial drooping, arm weakness, slurred speech, numbness)
Clinical programs and services
Care management support
At G.E.H.A, our clinical care managers give you personal support to help with changes in your health. This could be after a hospital stay or a new diagnosis, or while managing a long-term condition. We offer emotional support and quickly connect you to the right resources, so you feel confident and cared for every step of the way.
Health coach
support
G.E.H.A health coaches provide encouragement and tools to help you build lasting habits. Whether you’re working on weight loss or quitting smoking, our coaches partner with you one-on-one to create a plan that fits your lifestyle and keeps you motivated.
Self-guided learning modules
Earn reward dollars while building healthy habits at your own pace. Choose from topics like back care, diabetes management or financial wellness. These quick learning sessions give you practical tips you can use right away to support your goals and feel your best.
Human experience matters
G.E.H.A named a Press Ganey 2025 Human Experience Pinnacle of Excellence Award® winner.
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Find Care
Current G.E.H.A members can log in to the MyG.E.H.A member portal for plan-specific provider details and personalized information.
Not a member yet? Use the Find Care tool to explore network providers in your area or online.
We're here to help
Our clinical team is here to support your health journey.
Monday–Friday
By phone: Available 8 a.m.–8 p.m. ET

