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Member Support Center 

Your guide to navigating your FEDVIP plan and getting needed care

New to G.E.H.A? Your oral health journey starts here.

Welcome to G.E.H.A. We're here to support you every step of the way. Below, you'll find information on how to access care, along with key resources to help you get off to a smooth start.

Explore new member resources

Welcome back – we’re glad you’re here.

Thank you for trusting us with your care. We're committed to meeting your needs, supporting your oral health and connecting you to the resources you need in the year ahead.

Explore member resources

Welcome to the G.E.H.A Member Support Center

Everything you need to get started and maximize the value from your FEDVIP plan

Explore helpful tools, resources and information to help you get needed care, manage costs and make confident decisions about your oral health. Learn how to:

  • Register and use your secure MyG.E.H.A portal
  • Explore care options when you’re getting needed dental care
  • Check or upload claims
  • Get the most from your plan benefits

Your member ID card, made easy

If you are a new member, or have changed your FEDVIP plan, you will receive your card about 15 days after G.E.H.A has received your enrollment information. If you are a returning member in the same plan, you can continue to use your existing card. You can also access your ID card anytime you're on the go through your secure MyG.E.H.A member portal.

How to view my digital ID card?

1. Sign in or register for your MyG.E.H.A member portal 
2. Select ID Card from the top navigation bar
3. Your digital  ID card will be made instantly available for you to view or download anytime

How can I print my ID card?

1. Sign in or register for your MyG.E.H.A member portal
2. Once you’re logged in, select ID Card from the top navigation bar
3. Click the ID Card button to view, download or print a temporary ID card
4. On the top right corner of your ID Card screen, you can download or print your ID card using the links provided
5. If you have any questions or need assistance, click the Help link or call G.E.H.A's Customer Care team Monday–Friday from 8 a.m.–8 p.m. Eastern time at 1-800-821-6136

Set your communication preferences

Manage your communication preferences by choosing what types of messages you receive and whether you prefer mail or email—at the G.E.H.A Preferences and Consent Center.
 

Important documents

Find information on how your G.E.H.A plan works with other coverage you may have, and steps to ensure your benefits are coordinated smoothly.  Locate plan brochures and information on coordination of benefits, as well as other important plan documents, all in one place. Visit the Forms & Resources Center to learn more.

 

New to G.E.H.A? Let’s get you started.
Welcome to G.E.H.A; we’re glad you’re here. Here are the most important things you need to know to begin your new plan year.
Getting started
Starting a new plan is an important time, and a few quick steps will help you make the most of your benefits right away. Click each topic to learn more:

Getting needed dental care

When you need dental care, knowing where to go can help you save time and money.
Explore in-network options for routine and urgent needs using the Find Care tool or by calling 1-877-434-2336. This includes:

  • Routine cleanings and exams
  • Fillings
  • Tooth pain, chipped teeth or other urgent concerns
 

Connect with 24/7 virtual dental care after hours, over the weekend or on holidays when an office visit isn’t possible. For more information, visit G.E.H.A Teledentistry.

Welcome back — we’re glad you’re here.

Thank you for choosing G.E.H.A for your FEDVIP plan.

Manage your plan and make the most of your benefits by visiting your MyG.E.H.A member portal to:

  • Review what’s new in your plan
  • Access your digital ID card
  • Explore care options, including urgent and non-emergency care
  • View copayment estimates, track care history and claims
  • Update coverage details or manage dependents

MyG.E.H.A member portal 
FEDVIP plan summary

Access your MyG.E.H.A member portal

Your MyG.E.H.A member portal gives you secure, 24/7 access to your benefits with information personal to you. Creating your account takes just a few minutes. Visit MyG.E.H.A member portal + app for step-by-step instructions.

Once registered, you can log in anytime from a browser on any device or the MyG.E.H.A mobile app to:

  • View and print your ID card
  • Track or upload claims
  • Chat with G.E.H.A Customer Care or send a secure message
  • Access plan documents and forms

 

Getting needed dental care

Let’s get the most of your plan year. Start by scheduling key dental visits using the Find Care tool.

Take advantage of preventive services like cleanings and X-rays, and explore additional benefits like orthodontics, teeth whitening discounts and more. 1

For a full list of covered services, visit the FEDVIP plan brochure.

 

Contact us

Need help? We’re here for you.

 

Quick tips
  • Bookmark this page so you always know where to find help
  • Use the MyG.E.H.A member app (available on Google Play™ and the App Store®) for fast access to your digital ID card and plan info

This is a brief description of services covered under the G.E.H.A Connection Dental Federal plan. For a complete list of plan limitations and exclusions, please refer to the G.E.H.A Connection Dental Federal Plan Brochure available online at geha.com/PlanBrochureDental

1 These benefits are neither offered nor guaranteed under contract with the FEDVIP Program but are made available to all Enrollees who become members of G.E.H.A and their eligible family members.