Member Support Center
Your guide to getting the most from your FEDVIP plan
Welcome to the G.E.H.A Member Support Center
Explore resources to manage your benefits and connect with in-network providers.
- Sign up and use the MyG.E.H.A member portal
- Choose how you want to receive communications
- Discover benefits that help you focus on your oral health
Helpful information
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Access your MyG.E.H.A member portal
Your MyG.E.H.A member portal gives you secure, 24/7 access to your benefits. Creating your account takes just a few minutes. Visit MyG.E.H.A member portal + app for step-by-step instructions.
Once registered, you can log in anytime from a browser on any device or the MyG.E.H.A mobile app to:
- View and print your ID card
- Track or upload your claims
- Chat with G.E.H.A Customer Care or send a secure message
- Access plan documents and forms
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Your member ID card, made easy
If you are a new member or have changed your FEDVIP plan, you will get your card about 15 days after G.E.H.A has received your enrollment information. If you are a returning member in the same plan, you can continue to use your existing card. You can also access your ID card anytime through your secure MyG.E.H.A member portal.
How do I view my digital ID card?
- Sign in or register for your MyG.E.H.A member portal
- Select ID Card from the top navigation bar
- Download or view your digital ID card anytime
How can I print my ID card?
- Sign in or register for your MyG.E.H.A member portal
- Once you’re logged in, choose ID Card from the top navigation bar
- Your ID Card can be downloaded and/or printed by using the links in the top right corner of the ID Card screen
- If you have any questions or need assistance, select the Help link or call G.E.H.A's Customer Care team Monday–Friday from 8 a.m.–8 p.m. Eastern time at 1-800-821-6136
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New updates to the MyG.E.H.A portal
We’ve continued to add member-requested features to the MyG.E.H.A app. These changes include:
- Easier ways to open, download and view your claims and explanations of benefits (EOBs)
- A simpler provider search to help you find in-network care
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Set your communication preferences
Manage your communication preferences on the G.E.H.A Preferences and Consent Center. Choose what messages you receive and your preferred delivery method — mail or email.
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Important documents
See how your G.E.H.A plan works with other coverage, and learn how to coordinate your benefits. Find plan brochures, coordination of benefits details and other important documents all in one place. Visit the Forms & Resources Center.
Contact us
Need help? We’re here for you.
- Call us: 1-800-821-6136 Monday through Friday from 8 a.m.–8 p.m. Eastern time
- Live chat: Available via your MyG.E.H.A member portal dashboard from 8 a.m.–8 p.m. Eastern time
Quick tips:
- Bookmark this page so you always know where to find help.
- Use the MyG.E.H.A member app (available on Google Play™ and the App Store®) for fast access to your digital ID card and helpful plan information
This is a brief description of services covered under the G.E.H.A Connection Dental Federal plan. For a complete list of plan limitations and exclusions, please refer to the G.E.H.A Connection Dental Federal Plan Brochure available online at geha.com/PlanBrochureDental

