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Vision reimbursement frequency

Type Frequency
Examinations, spectacle lenses and contact lenses Once every calendar year
Frames Once every two calendar years


Vision coverage information

  1. Upon enrolling in a G.E.H.A insurance plan that qualifies, you will automatically be enrolled in Connection Vision.
  2. You will receive a separate vision ID card from EyeMed with a benefit summary. For detailed information regarding your Connection Vision benefits, review the Connection Vision brochure. To request a physical copy contact Member Services at 877.808.8538.
  3. Find an in-network provider
  4. Obtain vision care
    a. In-network providers will file a claim on your behalf and you will only be responsible for the remaining balance.
    b. For out-of-network services, you will need to pay for the services in full and then submit an out-of-network claim form.
    along with a copy of the itemized bill for reimbursement to the following address:
    EyeMed Vision Care
    Attn: OON Claims
    P.O. Box 8504
    Mason, OH 45040-7111
  5. To see claim information/plan information, sign in to your G.E.H.A web account and click the My Vision Account button.
  6. For any questions or assistance, contact EyeMed Member Services at 877.808.8538.

Need help choosing a plan?

Let our benefits experts help you choose a G.E.H.A plan that can work for you.

By phone: Available 8 a.m.–8 p.m. ET
Live chat: Available 8 a.m.–7 p.m.  ET


More ways to contact us

Current G.E.H.A member needing help?

Health questions: 1-800-821-6136

Dental questions: 1-877-434-2336

To use your vision coverage, start by locating a provider.