Welcome to Care Team Citrine.
You and your family now have a dedicated registered nurse and a dedicated health navigator as part of your GEHA membership.* They will work to move you toward your health care goals by assisting with lifestyle choices, medications, health care providers, educational materials and more.
Customer Care is your primary contact for claims and benefits questions and can be reached at 800.821.6136.
*If Medicare or other coverage is your primary payer, you are not personally eligible for this program but your covered family members are.
Meet your care team
GEHA's care teams are part of our new way to work with you on your health care journey.Get to know Robin.
Nurse Consultant II
Phone: 888.216.8246, Ext. 7922 | robin.carmichael@geha.com
Robin has directly served GEHA members for more than eight years. She has been in health care for over 39 years, 28 years in case management. Robin has extensive experience and expertise caring for and working with members, families and providers.
Resources & quick links
Connect with an online doctor
GEHA medical members get 24/7 virtual access to doctors, dermatologists and therapists through MDLIVE. TRY TELEHEALTH
Rally portal
The Rally portal offers ways to earn Wellness Pays rewards, including activities like the Rally Health Survey, digital coaching and fitness tracking.
SIGN IN TO RALLY
Wellness Pays rewards
You can earn rewards automatically for healthy behaviors, such as your annual physical.
START EARNING REWARDS
GEHA member portal
Sign in to your GEHA member portal to check claims status, print ID cards, track your deductible and more.
SIGN IN TO YOUR MEMBER PORTAL
GEHA blog
View webinars, find healthy recipes and browse our archive of wellness articles.
BROWSE WELLNESS CONTENT
Find Care tool
Search GEHA's network of doctors, urgent care facilities and other health care providers.
SEARCH FOR CARE
Gym discounts
Take advantage of membership at more than 11,000 fitness centers nationwide for only $25 a month plus a $25 enrollment fee and applicable taxes.
Nominate your nurse
Do you have a success story to share? Nominate your care team nurse through a nationwide nurse recognition program, the DAISY Foundation.