Welcome to Care Team Cocoa.
You and your family now have a dedicated registered nurse and a dedicated health navigator as part of your GEHA membership.* They will work to move you toward your health care goals by assisting with lifestyle choices, medications, health care providers, educational materials and more.
Customer Care is your primary contact for claims and benefits questions and can be reached at 800.821.6136.
*If Medicare or other coverage is your primary payer, you are not personally eligible for this program but your covered family members are.
Meet your care teamGEHA's care teams are part of our new way to work with you on your health care journey.
Get to know Stephen.
registered nurseStephen has worked in multiple settings for nearly a decade. His varied background has given him insights into helping members gain empowerment and autonomy to meet their health and wellness goals.
Get to know Sheryl.
health care navigatorFor more than 13 years, Sheryl has worked with patients in multiple health care settings. Her varied experience gives her a unique perspective to care for and work with members, families and providers.
Resources & quick links
Connect with an online doctorGEHA medical members get 24/7 virtual access to doctors, dermatologists and therapists through MDLIVE. TRY TELEHEALTH
GEHA Health Balance siteTake a personal health assessment, schedule a free biometric screening, sign up for Health Rewards and more. SIGN IN TO GEHA HEALTH BALANCE
Earn Health Rewards
Start earning health rewards for the activities you are probably already doing.START EARNING REWARDS
GEHA member portal
Sign in to your GEHA member portal to check claims status, print ID cards, track your deductible and more.SIGN IN TO YOUR MEMBER PORTAL
View webinars, find healthy recipes and browse our archive of wellness articles.BROWSE WELLNESS CONTENT
Find care tool
Search GEHA's network of doctors, urgent care facilities and other health care providers.SEARCH FOR CARE