Welcome to Care Team Rose.
You and your family now have a dedicated registered nurse and a dedicated health navigator as part of your GEHA membership.* They will work to move you toward your health care goals by assisting with lifestyle choices, medications, health care providers, educational materials and more.
Customer Care is your primary contact for claims and benefits questions and can be reached at 800.821.6136.
*If Medicare or other coverage is your primary payer, you are not personally eligible for this program but your covered family members are.
Meet your care team
GEHA's care teams are part of our new way to work with you on your health care journey.
Get to know Tobi.
Tobi enjoys being a part of the GEHA team because she likes empowering members to be healthy and well by caring for the whole patient. She views her role as quite important because she is the first point of contact for her members when they have a question or concern. Tobi finds it rewarding to teach and offer resources to members so they can manage their own health care.
Get to know Melanie.
health care navigator
Melanie has worked at GEHA, serving members directly, for more than 12 years. She’s an expert at caring for and working with members, families and providers
Resources & quick links
Connect with an online doctorGEHA medical members get 24/7 virtual access to doctors, dermatologists and therapists through MDLIVE. TRY TELEHEALTH
GEHA Health Balance siteTake a personal health assessment, schedule a free biometric screening, sign up for Health Rewards and more. SIGN IN TO GEHA HEALTH BALANCE
Earn Health Rewards
Start earning health rewards for the activities you are probably already doing.START EARNING REWARDS
GEHA member portal
Sign in to your GEHA member portal to check claims status, print ID cards, track your deductible and more.SIGN IN TO YOUR MEMBER PORTAL
View webinars, find healthy recipes and browse our archive of wellness articles.BROWSE WELLNESS CONTENT
Find care tool
Search GEHA's network of doctors, urgent care facilities and other health care providers.SEARCH FOR CARE