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Wellness Pays for 2024

Get rewarded for your commitment to healthy living with tools and incentives that make it easy and fun to live healthier.


View the 2023 Wellness Pays page


Congratulations! As a GEHA Elevate or Elevate Plus member, your healthy behaviors automatically earn financial rewards through the Wellness Pays rewards program.

When you complete your first rewardable activity, you will receive a Wellness Pays rewards card in the mail. This card can be used during checkout for qualified medical expenses such as copays, medical, dental and vision expenses at many major retailers. As you continue completing rewardable activities, funds will be loaded onto your rewards card.

Your account balance rolls over from year to year, and you can earn up to $500 annually [or $1,000 annually for two eligible adult (18+) family members*] up to a maximum balance of $2,500 or $5,000 respectively.

Download our Wellness Pays QuickStart Guide (PDF) to learn more.

Register with Rally

Register on our digital health platform, powered by Rally®, to self-manage your health goals, earn rewards, enroll with a wellness coach and more.

Register with HealthEquity

Once you have completed your first rewardable activity, you'll receive an envelope in the mail containing your card and activation instructions. After you activate your account, you'll be able to check your rewards balance, view account activity and more.

Earning rewards

The Wellness Pays rewards program was designed to be simple. When you complete a healthy behavior like your annual physical, you will automatically receive a deposit to your rewards account after GEHA processes the claim. Beyond this, our digital platform hosted by Rally gives you even more ways to earn rewards, including the Rally Health Survey, coaching, missions and more!

 


1 Restrictions may apply.
2 $0 out-of-pocket for care coded as preventive with in-network providers.
3 Rewards distributed about three weeks after claim is processed. The review of claims-based rewards will expire 180 days after the end of the calendar year in which the activity occurred.
4 Activity must be self-reported in Rally before 12/31/24 to earn rewards.
5 Not available to members enrolled in Medicare primary coverage.

Spending rewards

You can spend your available rewards on all 213(d) qualified medical expenses — such as eyeglasses or contacts, orthodontics, doctor visits and dental care — using your Wellness Pays Rewards card. Use your rewards card to pay at health care providers for eligible services as well as at stores and pharmacies with an industry standard (IIAS) checkout system that automatically verifies if an item is a qualified medical expense. For the latest list of IIAS approved merchants, visit sig-is.org.

See popular ways to spend Wellness Pays rewards

You can also download our list of 213(d) qualified medical expenses to better understand the many ways you can use your rewards.

FAQs

Q: What is a Wellness Pays rewards card?
A: Your Wellness Pays rewards card lets you pay for qualified medical expenses using funds from your Wellness Pays rewards account. HealthEquity will mail your rewards card about two weeks after GEHA receives notification that you've completed your first rewardable activity. As you continue completing rewardable activities, funds will be loaded onto your rewards card.

Q: Who do I contact for information about my Wellness Pays account?
A: Visit geha.com/RedeemRewards and register to check your balance, view account activity and more. For other questions, call HealthEquity Customer Service at 844.768.5644.

Q: How long will it take for rewards to show up in my Wellness Pays account?
A: Please allow up to 3 weeks after you see your reward in the Rally platform for it to be deposited in your account at HealthEquity and available to use.

Q: Where can I use my Wellness Pays rewards card?
A: Use your card for qualified medical expenses at the doctor, pharmacy, dentist, optician, orthodontist and most general merchandise stores. Transactions are usually verified automatically, but you may need to submit a receipt to verify that the transaction was for an eligible expense or service.

Q: What would cause a termination to my Wellness Pays account?
A:  This can happen in three ways:
1. Change in health plan from Elevate or Elevate Plus (Wellness Pays) to Standard, High or HDHP (Health Rewards) or vice versa.
2. Change in enrollment status from subscriber to dependent or vice versa.
3. Termination of your underlying medical coverage.

Q: Can I spend my rewards balance after termination of my Wellness Pays account?
A:  Yes, you can continue to access your Wellness Pays account for six months following the termination. Your available balance can be applied to reimbursements for qualified expenses that occurred during your effective medical plan coverage (first day of plan eligibility through the day before plan termination). Please note: Wellness Pays debit cards will become inactive and can no longer be used upon the termination date.

This is a brief description of the features of the GEHA Elevate and Elevate Plus medical plans. Before making a final decision, please read the Plans' Federal brochure RI 71-018. All benefits are subject to the definitions, limitations and exclusions set forth in the Federal brochure.