Introducing the GEHA app

GEHA | April 16, 2019

App

As a GEHA member, you can now access your benefit information whenever and wherever you need it. With the new GEHA app, we will help simplify your health care experience by providing you secure and easily accessible information about your GEHA medical and dental plan. To learn more about what features are included, review the information listed below or download the instructions

Download now.

Download the GEHA app on the App Store.

Download the GEHA app on Google Play.

 

Searching GEHA in the App Store.Step 1: Download the GEHA app

To download the GEHA app, visit the App Store® or Google PlayTM and search “GEHA.” Once you’ve located the app, install it for access.  
 Log in with Face ID.

Step 2:  Log into the GEHA app

To open the GEHA app, click on the purple GEHA icon on your device. When you open the app, the log in screen will appear. To log in, you will use the same information as your web account. If you haven’t created a web account, click the
CREATE AN ACCOUNT button.

On this screen you have the option to do the following:

  • Select the option to remember your username, which will prevent you from typing it manually each time you want to log in.
  • To view the characters that make up your password, click the “eye” icon View your password characters..
  • To log in to your GEHA account, click LOG IN.
  • On your first log in attempt, you will be asked to log in with your Face or Fingerprint ID. Regardless if you choose yes or no, you will then be logged into the app.
Log in to the GEHA app.Additional log in screen options:

  • To create a web account, click the CREATE AN ACCOUNT button. You will be directed to geha.com to create your account. Again, you will use the same log in credentials for your web account to sign into the GEHA app. It is recommended that you create your account on your desktop.
  • To contact GEHA, learn more about GEHA or read the privacy policy, click the MORE icon View more on the GEHA app.on the bottom right.
  • If you have forgotten your password, click FORGOT YOUR PASSWORD and you will be directed to geha.com to reset it.
  •  Access your medical plan information.

    Step 3: View your medical plan information

    If you have a GEHA medical plan, make sure
    MEDICAL is selected on the top menu. On the dashboard screen, you will be able to see your:

  • Plan information
  • Copays
  • Deductibles
  • In-network and out-of-network maximums
  •  

    Click the Plan information title to view your:

  • Member ID
  • Coverage
  • Group number
  • Effective date
  • Termination date
  • Medicare status
  • Covered member
  •  

     View your medical plan deductibles. Next, scroll down and click the Copays title to view your:

  • Primary care physician copay
  • Specialist copay
  • Prescription generic copay
  • Prescription preferred brand medication
  • Prescription non-preferred brand medication
  •  View your medical plan maximums. 

    Keep scrolling to view your:

  • Family deductible
  • Individual deductible
  • In-network out-of-pocket maximum
  • Out-of-network out-of-pocket maximum
  • Each accumulator will show you exactly how much money has been spent.  

     

  •  Access your medical ID card. 

    Step 4:  View your medical ID card

    To view your medical ID card, click the ID CARDS View your medical or dental ID card. icon on the bottom menu. This feature allows you to see your entire ID card. To enlarge the ID card, tap on each card.

     Email your medical ID card. 

    To email your ID card, fax your ID card or save to your photos, click the blue download icon Download your ID card.(Apple device users) or the share icon Android icon (Android device users) on your screen.

     View your GEHA dental plan information.

    Step 5: View your dental plan information

    To view your GEHA dental plan information, select DENTAL on the top menu. On the dashboard screen, you will be able to see your plan information and calendar year max.

    Click the Plan information title to view your:

  • Member ID
  • Coverage
  • Group number
  • Effective date
  • Termination date
  •  View your GEHA dental ID card. 

    Step 6: View your dental ID card

    To view your dental ID card, click the ID CARDSView your medical or dental ID card.icon on the bottom menu. This feature allows you to see your entire ID card. To enlarge the ID card, tap on each card.

     Email your GEHA dental plan ID. 

    To email your ID card, fax your ID card or save to your photos, click the blue download icon Download your ID card. (Apple device users) or the share icon Android icon (Android device users) on your screen.

     View your profile in the GEHA app.  

    Step 7: Learn more about GEHA

    By clicking the MORE icon at the bottom of the screen, you can view your profile, contact GEHA, learn more about GEHA and view the privacy policy. The “Contact us,” “About GEHA” and “Privacy policy” links take you to geha.com.

     Look at your profile in the GEHA app. 

    Step 8: View your profile

    When you click on My profile, you will see your personal contact information. This allows you to:

  • View the primary cardholder
  • View covered members
  • Mailing address
  • Email address
  • Phone number
  • On this screen, you can also enable and disable the Face or Fingerprint ID log in feature.
  •  

    Note: If you would like to enable the Face or Fingerprint ID feature after your first log in, you will need to click the toggle to use the Face ID. You will also need to go to the settings section on your device to enable it.






















    Ready to get started? Start by searching GEHA in the App Store® or Google PlayTM. By visiting the GEHA blog, you can stay up to date with the new features coming soon in the GEHA app. To save these instructions, download this document

    Download the GEHA app on the App Store.

    Download the GEHA app on Google Play.