Welcome to Care Team Lilac.
You and your family now have a dedicated registered nurse and a dedicated health navigator as part of your GEHA membership.* They will work to move you toward your health care goals by assisting with lifestyle choices, medications, health care providers, educational materials and more.
Customer Care is your primary contact for claims and benefits questions and can be reached at 800.821.6136.
*If Medicare or other coverage is your primary payer, you are not personally eligible for this program but your covered family members are.
Meet your care team
GEHA's care teams are part of our new way to work with you on your health care journey.
Get to know Nancy.
Nancy has worked in hospital, home health and primary, secondary and medical school settings for over 30 years. She has provided care to GEHA members as a telephone outreach nurse.
Get to know Cindy.
health care navigator
For more than 20 years, Cindy has directly served GEHA members. She has extensive experience and expertise caring for and working with members, families and providers.
Resources & quick links
Connect with an online doctorGEHA medical members get 24/7 virtual access to doctors, dermatologists and therapists through MDLIVE. TRY TELEHEALTH
GEHA Health Balance siteTake a personal health assessment, schedule a free biometric screening, sign up for Health Rewards and more. SIGN IN TO GEHA HEALTH BALANCE
Earn Health Rewards
Start earning health rewards for the activities you are probably already doing.START EARNING REWARDS
GEHA member portal
Sign in to your GEHA member portal to check claims status, print ID cards, track your deductible and more.SIGN IN TO YOUR MEMBER PORTAL
View webinars, find healthy recipes and browse our archive of wellness articles.BROWSE WELLNESS CONTENT
Find care tool
Search GEHA's network of doctors, urgent care facilities and other health care providers.SEARCH FOR CARE